Job Description

Title: Change Management Lead


Location: Baltimore, MD

Education:


Bachelor's degree in Business administration, Public Administration, Management, or other related fields from an accredited college or university


Lead Change Management Strategy


Drive Communication and Engagement


Develop and Deliver Training


Foster Collaboration and Relationships


Champion Best Practices


Contribute to a Culture of Learning

Experience:


Six (6) years of Organizational Change Management experience - solid understanding of fundamental Change Management methods and deliverables


Experience leading enterprise change management efforts for a large organization


Familiarity and understanding of HR business processes and information systems


Prosci, SHRM, or equivalent certifications


Knowledge of Articulate or other applications to create online training


Experience with Learning Management systems


Experience coaching project managers and other team members in delivering presentations


Equivalencies:


An equivalent combination of education and experience. Non-supervisory experience or education may not be substituted for the required supervisory experience.


Skills Requirements


Qualifications:

Proven experience leading organizational change management in technology-driven transformation initiatives, preferably within large public sector or enterprise environments.


Strong skills in stakeholder engagement, communication planning, and facilitation.


Familiarity with structured change management methodologies (e.g., Prosci, Kotter, ADKAR).


Ability to translate complex technical concepts into accessible messages and training for non-technical audiences.


Experience supporting large-scale enterprise system implementations, ideally in cloud-based environments.


Exceptional interpersonal skills with the ability to influence, coach, and build trust at all organizational levels.

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