Job Description

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.**Job Description**About Integon Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products. At Integon, our customer support roles are central to our operations. As a member of our team, you will be the friendly voice that our clients rely on for support and guidance. Your main focus will be ensuring that our customers feel valued and understood. Our Benefits Full paid during training Nine days of Paid Time Off (PTO) in addition to regular vacations Fully reported wages to IMSS and Infonavit Weekly food vouchers of $316 MXN Weekly Payment Life and burial insurance Parking On-site Wellness Center On-site Exclusive coffee shop on-site Special discounts at establishments Employee Referral Program Monthly activities and celebrationsA Lead Generator sets up a potential policy sale and transfers it over to an agent to complete the sale. The Lead Generator learns the customer's needs and knows some product information to complete this task.Key Responsibilities:* Communicates effectively with internal Customers and employees for follow up purchases of customers.* Identifies the customer’s need and responds appropriately and efficiently with a sense of urgency* May utilize multiple communication channels including but not limited to telephone, fax, email, or online chat to assist the client**This is an on-site and full-time position in Tijuana, Baja California.**Education and Experience* High School diploma or equivalent experienceFunctional Skills* Ability to multi-task (i.e. talking and typing simultaneously)* Proficient in Microsoft Office (Word, Excel, Outlook) and basic internet skills* Professional verbal and written communication skills* Ability to navigate through multiple systems* Bilingual in English and Spanish**Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.**In the event you need assistance or accommodation in completing your online application, please contact Integon via WhatsApp at 664.203.4492Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. #J-18808-Ljbffr Allstate Northern Ireland Limited

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